QuikDrop Home
UK Limited Privacy Policy
General
This website is owned and operated by Quik Drop Limited (“QDL”
/"us"/ “our”/ “we”) and accessible
at URLs www.quickdrop.co.uk the controller
of all personal data and/or sensitive personal data (“personal
information”) collected on this website (“Site”).
We believe
strongly in protecting the privacy of all Site users (“you”/
“your”) and this privacy policy sets out how we use
your personal information.
We are
committed to protecting your privacy. We will only use the personal
information that we collect about you in full compliance with the
EU Data Protection Directive (95/46/EC) and subsidiary directives
("Directives"), as implemented in English law by the Data
Protection Act 1998 and will continue to ensure that its policies
and practices comply in all respects with any future laws and regulations
in relation to your privacy.
Your
consent and acknowledgement
(a) Unless you have expressly indicated otherwise your use of the
Site constitutes your consent to our collection use sharing and
transfer of your personal information under the terms of this privacy
policy; and
(b) You acknowledge and agree that our Website Terms of Use[HYPERLINK]
apply to this privacy policy as if reproduced here in full;
(c) If you do not agree to the terms of our privacy policy or our
Website Terms of Use [HYPERLINK] you may not use our Site.
What
personal information do we gather from you?
We gather
personal information such as contact names e-mail addresses postal
addresses telephone numbers and any enquiries that you provide voluntarily
when you contact us by e-mail or complete any on-line forms. For
example when you complete our on-line ‘Contact Us’ form
fields and invite our reply to your voluntarily submitted enquiries
or where you generally request details about our goods and/or services
by e-mail or invite us to e-mail you with details of auctions you
provide us with personal information which we hold and use for the
purposes set out in the next section.
Use
of your personal information
Our main aim in gathering your personal information is to provide
you with a customised service.
We will process all the personal information we collect and hold
on you fairly and in accordance with applicable law. As further
explained in this privacy policy we will ensure the quality and
security of your personal information; and we will fully respect
your rights interests and fundamental freedoms with regard to your
personal information.
We will only collect record process and store personal information
which is needed to:-
(a) fulfil our contractual obligations towards you our customers
and our business partners within the QDL Network (as defined below)
as may exist from time to time; and/or
(b) to serve our legitimate business interests such as administration
credit assessment or marketing; or to comply with legal requirements;
and/or
(c) respond to your e-mailed or otherwise voluntarily submitted
questions enquiries and requirements that you may have; and/or
(d) send you information about our goods and/or services marketing
information and news for example relating to our goods and/or services
marketing information and news for example relating to our new service
offerings or improvements or special offers other promotions and
offers:-
a. by electronic means with your prior consent (eg, by ‘opting
in’ via tick box); and/or
b. by non-electronic means that we consider may be of interest to
you.
We may also use aggregate personal information and statistics for
the purposes of monitoring Site usage in order to help us develop
the Site and our service and may provide such aggregate and anonymised
personal information to third parties.
If inform us that you no longer wish us to contact you for any one
or all of the reasons stated above in this clause 4(a) to (d) inclusive
then we will cease contacting you although you acknowledge that
this may prevent us from providing the goods and/or services to
you or inhibit the quality of service provided to you.
If we record or monitor telephone calls to and from any customers
for staff training and quality control purposes we will first inform
you that such recording and monitoring is taking place.
If at some time in the future we wish to use your personal information
in ways other than those set out in this privacy policy and requiring
your prior consent then we will notify you about this and seek your
permission to do so.
Sharing of personal information
We may share personal information within the QDL group of companies
(“QDL Network”); by this expression, we mean the QDL
group, and each and any of the QDL group subsidiaries, together
with its/their officers, employees, licensees, agents, distributors,
consultants contractors (including data processing agencies ("processors")),
suppliers and certain selected third party organisations. The QDL
Network will process your personal information in accordance with
this privacy policy and all privacy and communications legislation.
We will not share your personal information with any third party
organisations outside of the QDL Network without first obtaining
your permission to do so.
We do not currently transfer outside of the European Economic Area
(“EEA”) any personal information that we hold about
you. However, provided that we amend our notification and inform
you in advance you agree and acknowledge as appropriate that:-
(a) we may transfer personal information about you to any member
or members of the QDL Network outside of the European Economic Area
for the purpose of fulfilling our contractual obligations with you;
and
(b) some countries where other facilities or companies or third
party organisations are situated may have no data protection legislation
or laws which are less rigorous than the legislation introduced
by the Member States of the European Union and the EEA; and
(c) in the event that we need to transfer your personal information
to any member or members of the QDL Network outside of the EEA for
the sole purpose of fulfilling our contractual obligations we will
use reasonable endeavours to procure (but cannot guarantee) that
such companies or third party organisations give binding contractual
undertakings in order to ensure that your rights with regards to
any such processing and your personal information will remain adequately
protected.
Of course if we need your further specific and express consent to
do this, we will obtain it before transferring any personal information.
In all cases, any use of your personal information by the QDL Network
which has been instigated by us will comply with this privacy policy.
You acknowledge that we reserve the right to use or disclose any
personal information as needed to satisfy any law regulation or
otherwise or legal request to protect and defend the integrity of
the Site (including to enforce our Website
Terms of Use or this privacy policy) and you agree to fulfil
our requests and/or to cooperate in any law enforcement or regulatory
investigation.
Further,
we may seek personal information on your racial or ethnic origins
political opinions, religious or other beliefs trade-union membership
physical or mental health or criminal convictions. When we do collect
such sensitive personal data, it will be limited to personal information
which are:
(a) required to be kept by law;
(b) needed for legal proceedings or to establish exercise or defend
legal rights (including protection against fraud);
(c) clearly and strictly necessary to fulfil a contract between
you and us;
Save for that stated above we do not transfer share or disclose
personal information we have collected from you in connection with
our on or off-line activities to third parties outside the DUL Network.
If in the future a third party organisation acquires us or substantially
all of our assets including without limitation our database(s) (whether
by merger, acquisition, reorganisation or otherwise) you acknowledge
and agree that your information including personal information may
well be one of the transferred assets.
Cookies
A cookie is an alphanumeric identifier which we transfer to your
hard drive through your web browser when you visit our Site. It
enables our own system to recognise you when you visit our Site
to track the pages you looked at while visiting our Site and therefore
to improve our Site and service to you. Cookies may also be used
to compile aggregate personal information about the areas of our
Site which are visited most frequently. This aggregate personal
information can be used to enhance the content of our Site and make
your use of it easier.
If you
wish to remove our cookie you may configure your browser to do so.
However if you do so you acknowledge that you may not be able to
use certain features on our Site. To remove cookies from your web
browser or to obtain further details on cookies including information
on persistent and session cookies please go to www.allaboutcookies.org/manage-cookies/.
Protection
of your personal information
The internet is not a secure medium and we cannot absolutely guarantee
the security of your personal information as set out below.
We will
only provide access to personal information on you to those members
of the QDHL Network who we consider need such access in order to
carry out our contractual obligations to you. We have taken appropriate
steps to ensure the security of personal information whether it
is stored in computer systems paper files or other storage media.
Further our Site and associated databases are protected by certified
firewalls in order to protect your personal information from access
by unauthorised persons and against unlawful processing. The Site
uses the latest technology with full backups. Password protection
is provided for all registered users of this Site. All outgoing
and incoming email is scanned for viruses.
[ADD IN DETAILS OF ANY FURTHER SECUTITY MEASURES THAT YOU HAVE INSTRUCTED
YOUR IT CONSULTANTS TO PUT IN PLACE]
The QDHL Network expects the same high standards of security and
confidentiality of any processors agents or sub-contractors we use
to process data for us.
We also keep your personal information confidential.
Your
rights: Accessing, updating and retention of personal information
We will employ effective procedures and safeguards to ensure that
the personal information we hold on you are adequate relevant and
not excessive in relation to the purposes for which they were obtained
as well as accurate and up-to-date. Where you inform us of any inaccuracies
in the personal information we hold we will correct and where appropriate
delete incorrect personal information. Retention periods are in
place to ensure that personal information are only stored whilst
they are required for the purposes in question or to meet administrative
legal and regulatory requirements. Where personal information are
no longer required we will ensure that they are disposed of in a
secure manner.
You have
the qualified right to request sight of all the personal information
we hold on you. Should you wish to have access to all or a particular
part of your personal information please contact our Data Compliance
Officer by e-mail at admin@quickdrop.co.uk.
Such access will be granted in accordance with the requirements
of national legislation and subject to any discretionary allowance
for us to make a charge payable by you to cover our administration
costs incurred in providing you with such personal information.
Such payment is to be made on application for access to your personal
information and is to be no more than the maximum stipulated by
national legislation (if applicable) The information will be forwarded
to you within an appropriate period of time in accordance with national
legislation, but in any event no more than forty (40) days from
the date of such request for access. Where any discrepancies are
discovered following your enquiry we will take immediate steps to
validate and where appropriate correct our records to ensure that
your personal information are accurate and kept up-to-date. We will
confirm the actions taken in writing to you within an appropriate
period of time in accordance with national legislation but in any
event no more than 40 days after receiving your request to amend
our records. Further, if you would like to change your preferences
for contacts from us or other members of the QDL Network you can
let us know by contacting us by using the methods listed below.
Changes
to our privacy policy
From time to time it may be necessary for us to change this privacy
policy so we suggest that you check here periodically.
Questions
or complaints: contact us
We reiterate that by submitting your personal information to us
you consent to our (including our business partners’ within
the QDHL Network) use of that personal information as set out in
this privacy policy. If you have any questions concerns or comments
about this privacy policy and/or our collection use or the accuracy
of your personal information or if you wish to see any of the personal
information we hold on you or if you wish us to stop processing
your personal information for any particular purpose or purposes
then please contact us by e-mail at admin@quickdrop.co.uk
or by writing to Quik Drop of Field House Farm, West End Lane, Essendon,
Hatfield, AL9 6AX or telephone 01707 258403
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